ELEAD1ONE, the leader in customer contact management, CRM and dealership software, introduces Service1One, which offers car dealers a fully integrated and web-based retail service technology. Service1One automates all aspects of fixed operations processes – from the moment an appointment is scheduled until the repair order is complete. Used on a handheld tablet, Service1One provides the smartest and most comprehensive fixed operations management tools in today’s market.
- Multi-channel Online Service Scheduler
- Fast and Efficient Lane Management Application
- Paperless Multi-point Inspection Process
- Includes Consumer Service Work and Payment Authorizations Tools
- Full Integration with ELEAD CRM, AutoPilot, and ELEAD Loyalty App
- Full Integration with All Major DMS Systems
Service1One helps dealers achieve better control, sales, and visibility across their service department. A one hundred percent transparent system alleviates the most common problem service consumers have – the feeling of being taken advantage of, which stems from a lack of proper document and information. The Service1One application, designed for optimal viewing across all devices, eliminates the need for a traditional pen and paper system.
“Service1One provides access to the most innovative and forward-thinking fixed operations technology. This system streamlines in-store processes and capitalizes on the dealership’s largest profit center – the service drive,” stated Bill Wittenmyer, partner of ELEAD1ONE, a division of Data Software Services, L.L.C. “Integration continues to be a key element when choosing a vendor partner. We believe that consolidation of every aspect in sales and fixed operations not only streamlines dealership processes and creates a better experience for their customers, but also increases overall ROI and market share.”
Dealers, who are interested in learning more about Service1One and ELEAD1ONE, please visit us at the NADA Convention and Expo, Booth # 501S at Moscone Center in San Francisco, CA, or visit http://www.elead-crm.com.